At MAXKO d.o.o., located at Skradinska 2, 44 000 Sisak, Croatia, VAT ID: HR52552659001, we are committed to protecting personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR). This Privacy Policy explains how we collect, use, and protect personal data when you use our website, services, and online platforms.

We collect personal data that you voluntarily provide when registering an account, placing an order, contacting us, or using our services. This may include:

• Name and surname
• Email address
• Phone number
• Account and billing information
• Technical data such as IP address, browser type, and device information

We collect personal data when you:

• Register on our website or platform
• Place an order or make a purchase
• Communicate with us via forms, email, or support channels
• Use our website and services

We process personal data based on one or more of the following legal grounds under Article 6 of GDPR:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Your consent, where applicable

Personal data is used to:

• Provide and manage our services
• Process orders and payments
• Respond to customer inquiries and support requests
• Send service-related communications and notifications
• Improve our website, systems, and service quality

We apply appropriate technical and organizational security measures, including:

• Secure systems accessible only to authorized personnel
• SSL/TLS encryption for data transmission
• Use of third-party payment providers – we do not store payment card data

We use cookies to ensure proper website functionality, remember user preferences, and analyze website usage in order to improve our services. Cookies can be disabled in your browser settings, however some features of the website may not function correctly.

We do not sell or trade personal data. Personal data may be shared only with trusted service providers where necessary for service delivery (e.g. hosting, payment processing), and always under GDPR-compliant agreements.

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe that such data has been collected, please contact us and we will promptly remove it.

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your personal data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

Requests can be submitted by contacting us at maxko@maxko.org.

We may update this Privacy Policy from time to time. Any changes will be published on this page.

MAXKO d.o.o.
Skradinska 2, 44 000 Sisak, Croatia
Email: maxko@maxko.org

Last updated: 16 December 2025